It’s Vital to Create Long Term Adjuster Relationships to Ensure Optimal Claim Outcomes

October 23, 2018

“A good adjuster knows what the client’s philosophy is.” – Beecher Carlson’s Kevin Grady discussing the importance of creating a long term adjuster relationships in this Risk & Insurance article. 

 

Diaries and documents. Estimates and files to review. Meetings with contractors to outline the scope of the work and repair costs. When does an adjuster have time to think about relationships?

The Hartford’s head of catastrophe claims operations and property large loss Randy McKee sympathizes. A claims adjuster’s first skills are organizational; the work doesn’t flow, it surges. So while relationships are critical, they must be built over time…read full article here.